Lana beauty

Privacy Policy

We respect your privacy and are committed to protecting your personal data

Shipping

Information We Collect :

When using our website or placing an order, we collect the following
Full name
Phone number
Email address
Shipping address

How We Use Your Information :

Your information is used to:
Process and fulfill your orders
Contact you regarding your order or delivery
Send promotions and samples (if you opt-in

Data Protection :

We use advanced protection methods such as SSL encryption to secure your data. Credit card details are not stored on our servers

Sharing Information

We do not share your information with any third party, except:
Shipping companies to deliver your orders
Payment gateways to process transactions

Your Rights:

You have the right to access, update, or delete your personal information. Please contact us for any privacy-related requests

Shipping & Return Policy

Shipping

Delivery Time :

Domestic: 1 to 3 business days
International: 7 to 12 business days

Shipping Fees :

We offer completely free shipping on all orders .both domestic and international, with no extra charges

Delivery Areas :

We deliver to all cities nationwide .and provide international shipping to a wide range of countries

Return & Exchange

. We trust in the quality of our products and aim to satisfy every customer If there is a genuine issue with the product (shipping damage - manufacturing defect) you may request a return or exchange within 3 days of receiving your order

Return Conditions :

The product must be unused and in its original condition It must be returned in its original packaging A return request must be sent via WhatsApp or email, including a photo of the issue

Refund Process :

Once the product is received and inspected .the refund will be issued within 5 to 7 business days through the same payment method

To contact us regarding shipping or returns :

We welcome your message via
WhatsApp Email: contact@lanabeauty.com
The "Contact Us" page on our website